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GDPR

We added the features below in order to comply with GDPR as of 25 May 2018.

Explicit subject approval​

  • Videos are only exposed to authorised entities once they are confirmed to have actually been submitted by the subject.
  • The retention period can be set per collection, so each customer has granular control over when their videos are archived.
  • The retention period can also be set per video, so end users can decide when their own video is archived.

What we process​

DataWhere it comes from
Video filesRecorder
CookiesPlayer
IP address, user agent, refererRecorder, stored on the video record
Names and email addressesEmployer Branding pages, and member accounts

The IP address, user agent and referer of a submission are returned by the API on the video record — see the response on the Videos page. The recorder-plus-player integration does not send us a candidate's name, email address or application; see Data flow.

Recorder​

  • A video is only processed once we receive a real confirmation that we may process it.
  • Subjects can remove their most recent video themselves.
  • Previous takes are removed too, using the trash button in the recorder.
  • The save button is unambiguous about the fact that pressing it is the subject's approval to process the video.
  • The retention period can be set per video.

Player​

  • A cookie is used to recognise the same viewer across page refreshes.
  • Metadata is stored for when a video starts playing, is playing and stops.
  • IP addresses in these view statistics are hashed before they are stored, so they cannot be traced back to a person. This applies to view statistics; the ip_address on the video record is the submission's own IP and is returned by the API as shown on the Videos page.

Statistics collection can be switched off entirely with collectStatistics: false from player v3 onwards, for integrators who have no consent basis for it. See Player v3.

API​

  • A confirmation endpoint, used together with the collection's require_confirmation setting.
  • Retention periods that you can set per collection and per video.